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About Us

Email: USsupport@fredicctv.com

Email: UKsupport@fredicctv.com

Email: DEsupport@fredicctv.com

Email: FRsupport@fredicctv.com

Email: itsupport@fredicctv.com

JP FREDI カスタマーサービス

メールアドレス:jpsupport@fredicctv.com

The Brand

FREDI is a High-tech enterprise which engaged in research ,manufacture and distribution of security products more than 10years. With good quality control and after-sale service.and We have own brand “FREDI”,our products distribution networks spread all over the world through foreign customers.
Our company is characterized by internationalism, temporal spirit and advanced technology. we have a group of professional experts and technical standards, advanced processing equipments.To provide high quality products and efficent service to satisfy our customers.
“Excellence,Sincerity,Efficiency” is our management guideline.
“Entirely and Perfectly” is our service tenet.
We would like to strive forward together with you and warmly welcome to vist our factory and attend our exhibtion.
We promise to:
Provide 24/7 customer support on weekdays.
Offer our customers the low wholesale price.
Streamline the buying and paying process.
Deliver goods to our customers all over the world promptly & safely.
Ensure the excellent quality of our products.

Contact Us

1. 1 years Manufacturer’s limited Warranty for defective items
(excluding items damaged and misused after receipt),Accessories
come with a 3 months warranty.

2. Defective items must be reported and returned within the
warranty period(and in the original packaging,if possible).You must
tell us what is the defect and give us your order number.We don’t
repair or replace items with an expired warranty.

3. FREDI Service’s Email:

support@fredicctv.com

ALL the products are free shipping, but the import fee is not include. During to the warehouse located in US, DE and Australia, make more fast delivery service for customer. If you order, the system would sent a email for you check and then the product would dispatch without 48 hours.

Area Dispatch Time
Asia 3-7days
Europe 3-7days
North Aomerica 3-10days
South America 7-15days
Africa 7-20days
Oceania 3-7days
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